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The watchdog opened an incident for any degraded state that lasted a day, so an Apple Health account whose phone app stopped running read as no_new_data for good and paged. Incidents now open for action_required, for provider errors and for the watchdog's own unexpected silence; stale or stalled data alone never pages. The first pass after a deploy, with no watch row yet, records what stands as already announced instead of paging every long-broken connection at once.